Healthcare communication survey


Australian residents over 18 years of age are invited to complete an anonymous online survey on communication in healthcare settings. 

The purpose of this research is to understand how people feel about communicating with healthcare practitioners when they attend as patients in primary healthcare settings, such as medical and dental services.

Voluntary participation involves rating your experiences in a survey that will take approximately 20 minutes to complete. You will be asked to rate, for example, your confidence when describing pain or confusion understanding practitioners’ instructions. You will also be asked about how you feel generally, and about expressing your feelings.

Participants will be offered the opportunity to enter a separate random draw prize for one of four $50 Coles-Myer gift cards.

This research has QUT Human Research Ethics approval, number 1600000034.


For more information about participating in this research, please follow the link to the study site: or contact Michelle Lum by email

Download the project flyer (DOC 63 KB)
Download the participant information sheet (DOC 60 KB)