Improving the NDIS Experience

The Department of Social Services is currently undertaking a review of the way the NDIA makes decisions, seeks information, and delivers on the aims of the NDIS. The aim of this review is to provide government with the information it needs to help the NDIA to be more helpful and transparent, and to set new standards for shorter, but realistic timeframes for people with a disability to get their NDIS plan and have their plan reviewed.

This review is focused on the following areas:

• Getting started: Eligibility and application
• Creating, your plan
• Using and reviewing plans
• Appealing a decision by the NDIA
• Plan amendments

The government is inviting members of the public to share their experiences with the NDIS through an online survey or through the face to face consultations that are being held around the country. More information can be found here:

https://www.dss.gov.au/disability-and-carers-programs-services-for-people-with-disability-national-disability-insurance-scheme/2019-review-of-the-ndis-act-and-the-new-ndis-participant-service-guarantee

Stroke Foundation will be providing input to this consultation in the form of a formal written submission.