New Disability Information Helpline launched

Do you have a question about COVID-19? Do you need help because things have changed?

 

The Disability Information Helpline is a new helpline providing information, counselling and outreach services for people with a disability.

 

You can call the Disability Information Helpline to talk about your concerns about COVID-19 if:

 

- your support worker has not turned up

- your provider has stopped services

- it’s hard for you to get food, groceries, medications or other essential items

- someone close to you has symptoms of coronavirus

- you are feeling really upset

- anything else is worrying you.

 

The Disability Information Helpline is free, private and fact-checked.

 

Call the Helpline on 1800 643 787.

 

The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.

 

If you are deaf or have a hearing or speech impairment, you can call the National Relay Service on 133 677.

 

If someone you know requires support in another language, they can call the Translating and Interpreting Service on 131 450 and ask to be connected to the Disability Information Helpline on 1800 643 787.

 

The Disability Information Helpline is funded by the Australian Government. For more information, visit dss.gov.au/disabilityhelp